Client support: every request tracked, nothing lost.
Access, billing, a change to your system, a technical issue, or a question about your expert. Send it here and it lands on your account as a tracked request with an owner and a deadline.
Response times
Urgent technical issues are picked up within hours during business hours. Changes and questions are answered the same working day. You get a note in your system when it is done.
Faster for small things
Your own system has live support inside it, and the AI assistant answers how-to questions instantly. Use this desk for anything that needs a person.
Not a client yet?
Use the contact page or book a 15-minute call.
Submit a support request
Please use the same email as your account so it lands on your record.
Anything about your system or your expert
Access and accounts
Logins, new users, permissions, password resets, the mobile app.
Billing and payment
Invoices, renewals, payment links and receipts.
Changes and requests
A new pipeline stage, an automation, a report, a script tweak for your expert.
Technical issues
Anything not working the way we agreed. We fix it until it is.